Aleš Pustovrh

Aleš Pustovrh is an assistant professor, researcher, and lecturer in the field of economics and entrepreneurship at the School of Economics and Business, University of Ljubljana. He is researching the new forms of innovation, emerging innovation systems and business models connected to them at this University. His papers have been published in well-known scientific journals and he has been regularly attending domestic and international scientific conferences. His activities are not limited to academic research of the topic as he is also systematically working with startup companies and large corporations trying to achieve accelerated growth. As such, he has been one of the founders of ABC venture accelerator in Slovenia and a partner at a venture capital fund in Croatia. Both in his academic and other activities, he remains closely connected to the regions of Southeast-, East- and Central Europe, using the diverse environments and experiences as inputs for his research.

Marko Grobelnik is a Chief Technical Officer at IRCAI – International Research Center on Artificial Intelligence under auspices of UNESCO and a deputy head of Laboratory of Artificial Intelligence at the Jozef Stefan Institute, the national research institute in Slovenia. He collaborates with major European and Global academic institutions and consults for industries such as British Telecom, Microsoft Research, Nature, New York Times, Bloomberg and Accenture and is being actively involved as an expert for AI with international organization including UNESCO, OECD, EU and Council of Europe. Marko is the author of several books and author of many scientific papers. Marko is the Slovenian National representative for digitalization, CEO of the company Quintelligence, member of the management boards of Knowledge4All Foundation and AI4Good Foundation. Marko served as a program chair for the various international conferences including the Web Conference, European Machine Learning conference, European Semantic Web Conference. He has been involved in more than 30 international research projects as project coordinator, technical coordinator and lead research scientist.

Mitja Jermol is UNESCO Chair holder for Open Technologies for Open Educational Resources and Open Learning and the head of the Centre for knowledge Transfer at the Jožef Stefan Institute, the national research institute in Slovenia. He is also a member of the management team of IRCAI – International Research Center on Artificial Intelligence under auspices of UNESCO, being responsible for projects that are addressing global challenges related to SDGs with AI (AI in Smart Cities, Circular Economy, Environment, Intelligent Transport, Smart Energy Grids, Factories of the Future, Cyber Security, Technology Enhanced Learning, Knowledge Management and Business Intelligence). He has a long track record in setting up and managing large projects like videolectures.NET, Science Atlas, Analytics framework for fighting against corruption and more. Mitja is a member of the management teams of Knowledge4All Foundation and MyMachine Global. He is also involved in the European Complex System Society, Open Education Consortium, Opencast and European current research information systems (CRIS) community.

Mitja Kovač graduated law with “cum laude” at the University of Ljubljana, Faculty of Law. He gained his LL.M. and PhD in the field of comparative contract law and economics at Utrecht University, Faculty of Law, Economics and Governance, Netherlands. In 2006 he also became a member of the Economic Impact Group within the CoPECL Network of Excellence (European DCFR project). Currently he is a full-time professor of civil and commercial law at the University of Ljubljana, School of Economics and Business, a visiting lecturer at the University of Ghent, Belgium, at the University of Turin, Italy and at University of Vienna, Austria. He publishes in the fields of comparative law and economics, new institutional economics, consumer protection, artificial intelligence, contract theory, intellectual property rights and competition law and economics.

John Soldatos holds a PhD in Electrical & Computer Engineering from the National Technical University of Athens (2000) and is currently ICT & Business Consultant and Honorary Research Fellow at the University of Glasgow, UK. John Soldatos is an expert in Internet-of-Things (IoT) and Artificial Intelligence (AI) technologies and applications, including applications in smart cities, finance (Finance 4.0), and industry (Industry 4.0). He has played a leading role in the successful delivery of more than seventy(commercial-industrial, research, and business consulting) projects, for both private & public sector organizations, including complex integrated projects. He is co-founder of the open-source platform OpenIoT. He has published more than 200 articles in international journals, books, and conference proceedings. He has recently coedited and co authored six edited volumes (books) on Artificial Intelligence, BigData and Internet of Things related themes. He is the author of the book “A 360o Degrees View of IoT Technologies”, which was published by Artech House in December 2020.

Mary Steadman is an expert in ultimate guest service and networking having worked in the luxury hospitality and tourism industry for over 20 years.  During this time, she has served as a senior manager, guest lecturer,  trainer, business owner and board member. She is currently Co-Founder & Director of Partners at LURA Lifestyle Management.

Her hospitality career started at Fairmont Hotels and Resorts and then moved to a Small Luxury Hotel.  During this time, she also held the positions of Secretary and Vice Director of Les Clefs d’Or Ontario. In 2008, Mary was responsible for the successful launch of the American Express Canadian Centurion Concierge service which she led for three years before relocating to the UK as Head of Concierge Services for American Express UK. Prior to creating LURA Lifestyle,  she was Head of Services for Westfield Europe Limited and Director of International Concierge at Insignia Lifestyle Boutique. Mary holds a BA in Sociology from York University in Toronto, Canada.

Holly Stiel is a trailblazing service philosopher who innovated a method of training based on the practices and principles of the world-class concierge. Her teaching has been heard in 25 languages, from Japan to Johannesburg, for businesses ranging from The Bank of America to NASCAR.
Even in a profession defined by superlative service, Holly Stiel stands out as an authority and pioneer in the field of concierge services. In 1976, Stiel became the first female concierge in the country when she created the desk at the Grand Hyatt Union Square in San Francisco. Two years later, she was the first American woman to be admitted to the exclusive Les Clefs d’Or Association for concierges. She has received the association’s Lifetime Achievement award for her broad contributions to her profession. Her books, “The Art and Science of the Hotel Concierge” and “Ultimate Service, The Complete Handbook to the World of the Concierge”, are considered the definitive work on concierge service for hotel professionals. She also authored “Thank You Very Much – A Book for Anyone Who Has Ever Said, “May I Help you?” Her book “The Neon Signs of Service” advances the idea that the development of simple skills can elevate customer service into an art form.

Susana has enjoyed over 25 years of experience in the hospitality industry. During the last 20 years she has had the honour to lead and develop amazing teams based on an excellence service culture. Susane created entire hotel teams responding to the needs and expectations of high demanding guests, based on strong service excellence cultures. Her background in quality, leading improvement teams, serving leaders to elevate their results, and a strong passion for leadership and development, have enabled her to enjoy working with enthusiastic high-performance teams toward common goals. In her vision “inspiring people, creating value”, Susana serves as a consultant to strengthen service company cultures providing assessment, mentoring, coaching, and training to other leaders, for them to serve better their teams, customers, and stakeholders.

Linkedin: here.

Petja Zorec is a well-known Slovenian fashion designer who works under her eponymous brand. She
completed her MA studies in textile and fashion design at the Faculty of Natural Sciences and
Engineering, at University of Ljubljana and Designskolen Kolding, Denmark. Since 2013 she has been
employed at the chair of Fashion and Textile Design (NTF, UL), where she currently works as an
assistant professor in the fields of fashion design, creative direction and styling.

In 2011 Petja Zorec was invited to participate in a group of young designers, Young@Squat, which
was recognized as the new wave of Slovenian fashion designers. She has been a regular feature at
national exhibitions and fashion shows (Ljubljana Fashion Week, Mercedes Benz Fashion Week
Ljubljana) and also exhibits internationally (Maastricht FashionClash, Belgrade Fashion Week, Fashion
Week Hr, Chateau Borely Marseille …).

Petja Zorec is a menswear brand that fuses contradictions, resulting in surprising ready-to-wear
clothing. Since its inception in 2012, the brand’s collections meet the demands of everyday life,
defying gender specifics and preconceived notions. Combining traditional textile techniques with
high-tech materials, the designer’s liberating, sportswear-inspired and innovative designs can and
should be worn by anyone and everyone.

Her menswear collections are featured on international fashion platforms (Vogue Talents, NJAL) and
in fashion design magazines (Vogue Portugal, Zoom On Fashion Trends, Elle Serbia, Elle Croatia,
LOfficiel Hommes Kazakhstan, Marie Claire France, Interview Magazine, Kaltblut, Fuucking Young).
Petja Zorec has received numerous national and international awards; Elle Style Award 2019, LJFW
WOW Award, OpenMyMed Prize 2017 & 2019, Fashion Scout, Elle Style Award 2017 (SOTO), Design
(Dis)ability and others.


During fifteen years of reporting on fashion for established newspapers, Bregje Lampe (MA) has gained in-depth knowledge about the industry and a broad network. As a lecturer, she is now involved in shaping a new generation of fashion professionals. In 2020 she started Modelogica, an independent newsletter with curated content about ‘the logic behind the looks’ (in Dutch).